Revolutionizing Government & Public Sector Identity Management
Table Of Content
Overview
Governments and public sector institutions are the cornerstone of secure identity verification for their citizens. However, traditional identity systems face increasing challenges: data breaches, fraudulent identity claims, and administrative bottlenecks that slow down citizen services. With the TrustiD Decentralized Identity Platform, governments can transform how they manage identity—offering secure, privacy-respecting, and interoperable digital credentials built for the future.
Challenges in Public Sector Identity
National identity programs, driver licensing systems, and cross-border travel documents are critical for public safety and governance. Yet, governments often face:
- Data Centralization Risks: Traditional ID databases are attractive targets for cyberattacks and often struggle to meet evolving privacy regulations.
- Administrative Inefficiency: Physical ID issuance and verification processes are slow and expensive, requiring manual reviews and in-person visits.
- Cross-Border Verification: Verifying national IDs or travel documents across borders remains complex and costly, limiting the scope for secure mobility and international cooperation.
- Outdated Technology: Legacy systems can’t keep up with modern digital expectations and don’t support secure digital interactions.
How TrustiD Bridges the Gap
TrustiD brings governments into the era of Self-Sovereign Identity (SSI) with a secure, standards-compliant platform. Here’s how:
- National PID (Personal ID): Governments can issue and manage PID credentials (National IDs, residence cards, etc.) as verifiable digital credentials, securely stored in the citizen’s TrustiD Wallet.
- Mobile Driving Licenses (mDL): TrustiD supports mDoc-compliant mDLs (mobile driver’s licenses), enabling drivers to carry a secure, digital version of their license—aligned with ISO 18013-5.
- ICAO DTC: With built-in support for ICAO Digital Travel Credentials (DTCs), TrustiD lets governments issue secure digital travel documents that comply with global aviation standards—streamlining border processes while maintaining maximum security.
- OpenID4VC & DIDComm: TrustiD uses open standards like OpenID4VC and DIDComm to ensure interoperability with other identity systems, enabling secure cross-border verification and data sharing.
- Revocation & Expiry Management: The platform supports credential revocation and expiry management, ensuring that only valid, up-to-date credentials are used for verification.
A New Model for Citizen Services
Here’s how TrustiD can transform government processes:
Citizen Enrollment
Citizens enroll in national identity programs and receive secure digital credentials in their TrustiD Wallets—stored securely and verifiable anywhere.
Seamless Service Delivery
Whether accessing healthcare, public housing, or voting, citizens present verifiable credentials instantly—no more physical ID checks or data silos.
Interoperable Ecosystem
Because TrustiD uses open standards (like OpenID4VC, DIDComm, and Anoncreds), these credentials can be verified across government departments and even across borders—empowering collaboration and reducing fraud.
Key Benefits for Governments & Citizens
- Improved Security & Privacy: Digital credentials are cryptographically signed and tamper-proof. Citizens control what they share, aligning with data protection regulations like GDPR.
- Reduced Costs & Complexity: Digital identity reduces paperwork, manual verification, and repetitive onboarding processes—lowering administrative overhead.
- Frictionless Digital Services: Citizens can access online services and in-person benefits with a tap—improving public trust and service adoption.
- Global Interoperability: ICAO DTC support ensures that travel credentials meet international standards, enabling smoother border crossing and travel processes.
- Disaster Resilience: In emergencies, decentralized digital credentials help maintain access to services even when physical IDs are lost or damaged.
Mobile Wallet and mDL: A Real-World Example
Imagine a citizen, Ahmed, who uses the TrustiD Wallet on his phone. His mobile wallet holds:
- A digital National ID (PID)
- A mobile driver’s license (mDL) aligned with ISO 18013-5
- An ICAO-compliant Digital Travel Credential (DTC)
Ahmed can use these to:
- Prove his age when applying for a government subsidy or public benefit
- Show his driving license during a routine traffic check—no physical card needed
- Use his DTC at an airport for a seamless, contactless border experience
Best of all, Ahmed controls when and how these credentials are shared—building trust and ensuring data privacy.
Future-Proof Identity: Supporting mDL & ICAO Standards
TrustiD’s platform isn’t just about digital identity—it’s about future-proofing. By supporting mDoc (mobile document) standards for driver’s licenses and the ICAO DTC framework, governments can confidently roll out modern, internationally recognized digital identity systems.
These standards ensure:
- Secure cryptographic verification, even when offline
- Interoperability with border control and government systems worldwide
- Reduced vendor lock-in and long-term viability of identity programs
