Trustid Wallet Privacy Policy

Effective Date: 01-01-2022 Last Updated: 13-10-2025

1. Introduction

TrustiD Mobile Wallet (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using the TrustiD Mobile Wallet, you agree to the practices described in this policy.

2. Information We Collect

a. Personal Information

We may collect:

• Name, email address, phone number (if provided)
• Government-issued identifiers (e.g., national ID, passport) for credential issuance
• Device information (model, OS version, unique identifiers)

b. Credential Data

• Verifiable credentials you store or exchange using the app
• DID (Decentralized Identifier) and associated metadata

c. Usage Data

• App interactions, crash logs, performance metrics
• IP address, location (if permission is granted)

3. How We Use Your Information

We use your data to:

• Enable secure identity verification and credential exchange
• Improve app performance and user experience
• Provide customer support
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Data Sharing and Disclosure

We may share your data:

• With trusted third-party service providers (e.g., cloud infrastructure)
• With credential issuers or verifiers, only with your consent
• When required by law or legal process

5. Data Security

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for credential exchange
• Secure storage using device-level protections
• Regular security audits and updates

6. Your Rights

You have the right to:

• Access and review your personal data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us at: contact@t4trust.ae

7. Third-Party Services

Our app may integrate with third-party services (e.g., cheqd ledger, AnonCreds). Their privacy practices are governed by their own policies.

8. Children’s Privacy

TrustiD Mobile Wallet is not intended for use by children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our website.

10. Contact Us

If you have questions or concerns, please contact:

TrustiD Support Team
Email: contact@t4trust.ae
Website: https://t4trust.ae/